Frequently Asked Questions

Why choose us?

TRUST. The first and foremost important factor in any relationship is trust. Your personal belongings are valuable. We treat your home as if it were our own. Your personal items and lifestyle are held in trust and privacy.
SECURITY. Got It Maid retains a security deposit from each registered housecleaner for your protection.
EXPERIENCED. Our referred housecleaners are experienced.. Experience allows us to give you real value for your dollar. Each housecleaner has an established routine thus eliminating extra steps and backtracking.

What is my role when I contract a Got It Maid housecleaner?

COMMUNICATION is key. Housecleaning is as individual as you and me. By letting the agent and housecleaner know your particular expectations and needs, we can serve you best. If the referred housecleaner is not the perfect "match", simply call the office and we will accommodate any recommended changes.

A cleaning priority list is a good communication tool. Please keep in mind a realistic expectation for the hours of service agreed upon, as we price by the hour, not the job.

Please note: a clean team is based on the combined hours of each team member.

Do I sign a contract for continued service?

DEPENDABILITY, an achievement for over 30 years.. A verbal agreement gets you exactly what you want. No long-term contract required. Should you request a regular service, we can offer you a schedule you with the same day, same time, and same housecleaner on a recurring basis. Substitute housecleaners are available if needed.